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Returns & Policies FAQ

What is your return policy?

Returns are accepted within 30 days of delivery for most standard items, provided they are unused and in the original condition. A 25% restocking fee may apply, and the cost of freight will be the responsibility of the customer shipping the return. If a label is needed, we may provide one for an additional charge. Refunds to credit or debit cards will be issued back to your original payment method within 7–10 business days after we receive your return. Custom, special-order, and cut-to-length items are generally non-returnable. Please contact us at [email protected] to initiate a return or for more information. 

Can I return only part of my order?

Can freight-shipped items be returned?

Can I exchange an item instead of returning it?

What should I do if I received the wrong item?

What should I do if my order arrives damaged?